UCT is committed to building customer trust
This trust is built on the foundation of competent personnel and suppliers, discipline to address customer requirements, robust business processes, governance and accountability, and rapid and thorough problem solving.
Our culture is built around not just meeting, but exceeding customer requirements. Our governance system ensures all our employees are active in delivering on our goals, objectives, and performance targets. Key elements in this are Centers of Excellence and Operations Councils, which drive goals, objectives, standards, and performance across all UCT worldwide sites.
Our suppliers are another critical component of our success. Our supplier management system places an emphasis on qualifying suppliers capable to perform necessary services and adhering to monitoring systems to govern quality, delivery and cost reduction deliverables.
Each UCT factory is ISO9001:2008 certified. Our Quality Management System stresses a rigorous internal audit program, which includes 6S, manufacturing line and business process audits. We drive continuous improvement and prevention, to mitigate any surprises to our Customers.
UCT is dedicated to provide products which meet Customer quality, delivery and cost requirements, supported by a quality culture that emphasizes leadership, open and honest communication, prevention over reaction, training and mentoring, a strong governance system, and a positive reward system.