UCTT (in US$)
9.17 -0.16 -1.72% Volume: 457,906 January 23, 2019

Job Details

Job Title:
Job Function:
Job Type:
Date Posted:
Closing Date:


# of Openings: 1

Exemption: Exempt

Career Level: Experienced

Ref No: R-0656

UCT is seeking a motivated candidate to join our IT Support team in Hayward, CA! The person in this role is the direct onsite support of all UCT users at the Hayward office with remote management of some projects. This position may include work with SCCM, McAfee, Backup Exec, and smartphone management.

Essential Duties and Responsibilities:

  • Perform a wide range of system administration duties, including support of corporate enterprise applications, laptops, servers and network equipment.
  • Leverage the internal help-desk support systems and processes to ensure that IT issues impacting employees worldwide are quickly resolved.
  • Proactively oversee the monitoring of all IT devices, applications and services using a combination of tools, one of which is Microsoft SCCM.
  • Manage and troubleshoot networks as well as intranet and internet connectivity throughout the organization.
  • Troubleshoot issues with Outlook/O365, wireless, VPN, network and printer connectivity.
  • Track and manage certain IT projects.

Knowledge, Skills and Abilities:

  • Strong problem solving, troubleshooting and debugging skills.
  • Excellent customer service, communication and presentation skills.
  • Windows system administration experience, both server and desktop.
  • Experience designing and managing networks.
  • An understanding of TCP/IP, DNS, DHCP, Active Directory, VPN
  • Experience with MS Server, Backup Exec.
  • Strong verbal and written communication skills
  • Project management skills & problem solving skills
  • Technical abilities appropriate to responsibilities
  • Experience working manufacturing and factory floor issues

Educational/Certification Requirement:

  • BS/BA degree preferred.

Experience Requirement:

Work Experience:

  • One to three years of related IT experience.

Physical Demands and Working Conditions:


Work Environment:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Work is performed primarily in an office environment

Physical Demands:

  • Ability to climb, stoop, kneel, crouch, reach, walk, push, pull and grasp.
  • Ability to lift up to 25 lbs.
  • Ability to lift over 25 lbs. with assistance.
  • Ability to move arms, hands and fingers.
  • Ability to sit for sustained periods of time.
  • Required to have visual acuity to perform assigned tasks

Environmental Exposure:

  • Ability to move arms, hands, and fingers.
  • Ability to sit for sustained periods of time.
  • Required to have visual acuity to perform assigned tasks
  • Ability to lift over 25 lbs. with assistance.
  • Subject to frequent interruptions.
  • Required to wear personal protective equipment where applicable.
  • May involve exposure to moderate noise levels from printers, faxes, computers etc.

Overnight Travel:

  • Work may require out of town travel depending upon assignment (training and meeting).

UCT offers an excellent benefits package to all full-time employees which includes medical, dental, vision, 401(k) and paid time off.

UCT is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.

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