Job Details

Job Title:
Job Function:
Job Type:
Date Posted:
Closing Date:


# of Openings: 1

Exemption: Exempt

Career Level: Experienced

REF no:

UCT is seeking an experienced and talented IT Support to join our team in Chandler, AZ! The Main responsibilities are the direct onsite support of all UCT users at the office. Remote management of many projects, including SCCM, VMware and Citrix administration, SharePoint Server, and Exchange 2007 server.

Essential Duties and Responsibilities:

  • Perform a wide range of system administration duties, including support of corporate enterprise applications, databases, laptops, servers and network equipment.
  • Leverage the internal help-desk support systems and processes to ensure that IT issues impacting employees worldwide are quickly resolved.
  • Proactively oversee the monitoring of all IT devices, applications and services using a combination of tools, including HP Insight Manager, Microsoft SCCM.
  • Manage and troubleshoot networks as well as intranet and internet connectivity throughout the organization.
  • Administer and maintain Blackberry, DHCP, DNS, Exchange, FTP, IIS, SQL, Postini mail gateway.
  • SharePoint Server administration and configuration.
  • Configure and setup servers and virtual machines.
  • Knowledge of Citrix server farms, and VMware administration. Troubleshoot issues with Outlook/Exchange, wireless, VPN, network and printer connectivity.
  • Maintain Microsoft security patches as well as antivirus and antispyware software on desktop and laptop systems.
  • Track and manage certain IT projects.

Knowledge, Skills, and Abilities:

  • Strong problem solving, troubleshooting and debugging skills.
  • Excellent customer service, communication and presentation skills.
  • Windows system administration experience, both server and desktop.
  • Experience designing and managing networks.
  • Strong understanding of TCP/IP, DNS, DHCP, WINS, SNMP, Active Directory, SSL, VPN/Cisco Pix, IIS/SMS/WSUS, MS SQL, Cisco VOIP
  • Experience with MS Exchange 2003/2007/2010, Server 2003/2008, BES, VMWare, Veritas Netbackup, NAS and SAN.
  • Strong verbal and written communication skills
  • Project management skills & problem solving skills
  • Technical abilities appropriate to responsibilities
  • Experience working manufacturing and factory floor issues
  • Skilled in data analysis, supplier feedback, action tracking, data presentation and improvement plan definition and mgmt. using performance data

Educational/Certification Requirement:

  • BS/BA degree in computer science preferred,
  • AA degree required in the information technology or an equivalent field.

 Experience Requirement:

 Work Experience:

  • 1+ years of related IT experience.

 Physical Demands and Working Conditions:


Work Environment:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Work is performed primarily in a standard office environment

Physical Demands:

  • Ability to climb, stoop, kneel, crouch, reach, walk, push, pull and grasp.
  • Ability to lift up to 25 lbs.
  • Ability to lift over 25 lbs. with assistance.
  • Ability to move arms, hands and fingers.
  • Ability to sit for sustained periods of time.
  • Required to have visual acuity to perform assigned tasks

Environmental Exposure:

  • Subject to hazards including electrical current, moving mechanical parts, and exposure to chemicals.
  • Subject to frequent interruptions.
  • Required to wear personal protective equipment where applicable.

Overnight Travel:

  • Work may require out of town travel depending upon assignment (training and meeting).

UCT offers an excellent benefits package to all full-time employees which includes medical, dental, vision, 401(k), and paid time off.

UCT is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.

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