Job Details

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# of Openings: 1

Exemption: Non-Exempt

Career Level: Experienced

REF no: REGIO01845

UCT is seeking an experienced and talented Regional Senior Director of Quality to join our team in Austin, TX! The Regional Senior Director of Quality develops strategic and tactical plans to ensure technical quality assurance, control systems, and tactical activities meet Customer, Supplier, and Company quality goals and objectives. Responsible for multiple sites and/or corporate Quality Management System effectiveness and efficiencies. Provides quality vision, leadership, and governance systems, as aligned with UCT Quality Head and annual planning process. Scope includes the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists product support areas in gathering and analyzing data. Is responsible for all assigned site quality functions and (quality, delivery, cost) results. May/may not have a specific site quality responsibility while performing the regional role.

Essential Duties and Responsibilities:

  • Responsible for managing all aspects of a regional Quality organization and function: Product, Customer, and Supplier Quality to meet/exceed company goals and objectives.
  • Governs ISO 9001 results and partners with Site Operations Heads to drive effective performance
  • Owns Management Review process, including adhering to the Global Quality governance system.
  • Partner with Site Operations Heads and corporate functions to set & meet quality objectives.
  • Resource (Personnel & equipment) quality teams at each site to support the company objectives.
  • Own, resource and train an effective regional internal audit team to drive business process compliance, effectiveness, and site to site consistency to meet/exceed UCT and Customer QMS assessment goals & objectives
  • Establish and maintain customer relationships to resolve escalated site quality issues. Ensure closure on customer issues. Present to Customers on quality topics as needed.
  • Partner with SMT Head to maintain acceptable supplier relationships. Ensure Site Quality Heads have adequate support from SMT to meet/exceed company goals
  • Lead and govern quality cost reduction activities. Examples include inspection reduction program, building quality into operations, assess the cost of quality metrics, and drive appropriate activities.
  • Lead organization in critical thinking (8D and project management), in the understanding and application of quality tools, disciplines, and methods to develop organizational effectiveness, to improve operational results, to continually improve teamwork across the organization.
  • Provide leadership in key process indicator (KPI) definition, structure, and the effective use of measurement data/results to drive alignment and results in a multi-site organization. Organize routine operational review processes.
  • Lead & govern projects across the sites to align business processes, drive QMS efficiencies, and to produce consistent, predictable, and acceptable results.
  • Participate in cross-functional teams (and cross-site) to drive quality initiatives.
  • Coaches, mentors, develops, and at times leads training on quality methods & processes
  • Develops team members to achieve an acceptable succession plan and employee growth.
  • Meets all quarterly cost targets assigned in annual objectives.

Knowledge, Skills, and Abilities:

  • Strong working knowledge of Statistical data analysis, and ability to analyze data to present information
  • Experience and effective capabilities with ISO 9001 and continuous improvement methods (8D)
  • Critical thinking skills, (expert at 8D) ability to understand complex issues and problems, and develop plans to address both internal, supplier and customer needs and objectives
  • Must have effective leadership skills.
  • Strong communication skills, team, individual, written, verbal, listening, and presentation
  • Team skills, leadership without control, influence and coaching skills
  • Multiple site leadership

Educational/Certification Requirement :

  • BS in Manufacturing or Engineering, MS preferred
  • ASQC CQA, CQT or CQE certification preferred

Experience Requirement:

Work Experience:

  • 10+ years’ experience as a Director highly preferred.
  • Experience in quality and manufacturing systems and techniques including ISO 9001, SPC, TQM and customer/supplier management required
  • Multi-site leadership required

Management Experience (for people manager job only) :

  • 10+ years direct management

Physical Demands and Working Conditions : This section is required for compliance with the Americans with Disabilities Acts (ADA)


Work Environment:

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Works in an office environment.

Physical Demands:

    • Ability to kneel, reach, walk, push, pull, and grasp.
    • Ability to lift to 25 lbs.
    • Ability to carry weight from 25 pounds
    • Ability to move arms, hands, and fingers
    • Ability to sit for sustained periods.
    • Required to wear personal protective equipment.
    • Prolonged sitting with some standing and bending intermittently during work hours.
    • Subject to interruptions

Environmental Exposure:

    • Required to wear personal protective equipment where applicable.
    • Subject to frequent interruptions.
    • Subject to hazards including electrical current, moving mechanical parts, exposure to chemicals, and debris.
    • Required to wear personal protective equipment where applicable.
    • May involve exposure to moderate noise levels from printers, faxes, computers, etc.

Overnight Travel:

    • Work may require out of town travel (30%)

UCT offers an excellent benefits package to all full-time employees which includes medical, dental, vision, 401(k), and paid time off.

UCT is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.

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